FAQs

Where is your store located?

We are located in 85822 Kester Ave, Van Nuys, CA 91411, USA

What is youdha Return Policy? 

For a detailed description of our return policy please see the tab labelled “Return and Refund policy”. 

Will I receive a confirmation email when my order is submitted online? 

Yes, once you complete your order you will receive an automatic confirmation email that this order was received.

How do I process a return?

Click “Start a Return” on the Support tab which is located at the bottom of the page. https://youdha.com/

Or please contact us at support@bitvixen.shop

Any product Exclusions or Restrictions? 

All TEAM STOCK UNIFORMS items are FINAL sale. Look for disclaimer under product title to see if the product is a TEAM STOCK UNIFORM item.

How do I sign up for emails?

You may sign up on our website’s home page on the lower section labelled Sign up & Save and receive 10% discount as a first time user 

Contact Information:

👤 Support 9:00 AM – 5:00 PM

📞 Phone: +1 (201) 568-7203

📩 Email: support@bitvixen.shop

🏦 Office Address: 5822 Kester Ave, Van Nuys, CA 91411, USA

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